Every voice. The same standards.

Write about your own recent experience

Review delivery, customer support, order accuracy, refunds, or documentation from the last twelve months. Explain what happened and give useful details. You do not need to have completed a purchase.

Keep it independent

Do not review businesses you own, work for, compete with, or have a close family relationship with. Do not offer or accept incentives for reviews. Vendors must not invite only satisfied customers or pressure anyone to change a rating.

Keep it relevant and respectful

Do not include personal-use outcomes, dosing advice, threats, hate, harassment, personal contact details, promotional links, or someone else’s private information. Criticism is welcome; fabricated experiences are not.

Correct mistakes and report concerns

You can edit your review from My reviews. Report a concern on the relevant review. Flagging is not a removal request that a vendor can enforce; a moderator assesses evidence against these standards.

Appeal a decision

If your review is removed, your account shows the reason and an appeal form. Explain why the decision should be reconsidered and provide relevant evidence. This process is the same for everyone.